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  • Hi Hotel Trento
Check-in and self check-in?
The day before your arrival, you will receive a WhatsApp link to complete the online check-in. Alternatively, you can register upon your arrival at our 24-hour reception.
Check-out
Please leave your room no later than 11 a.m. We remind you that after 11 a.m. the Entry Code to access your room will be deactivated.
What is the Entry Code?
The entry code is a personal numeric code that allows guests to enter and exit the facility and your room in complete autonomy without time limits during your stay
Entry Code: when will I receive it?
The entry code will be sent via email and SMS upon the completion of online check-in. For check-ins conducted at the reception, the code will be provided on-site.
Entry Code: when can I use it?
The entry code will be active from 1 pm of check-in day and will be deactivated at 11 am on the day of check-out.
Entry Code: What if I forget it?
The entry code will be sent by email and sms upon completion of the online check-in. La struttura è completamente automatizzata e priva di personale. In caso di smarrimento dell’entry code non sarà possibile accedere alla struttura. For emergencies call + 39 345 5293378, an operator will provide you with a new entry code.
Will my room be cleaned?
The cleaning service is carried out daily.
Is there a food court?
In the lounge area, there is a vending machine offering hot and cold beverages, sweet and savory snacks. Please note that the vending machine only accepts cash payments.
At the reception, you can order alcoholic and non-alcoholic aperitifs, snacks, coffee, toasted sandwiches, and piadinas, etc.
How is breakfast served?
Breakfast is served as a buffet from 7:00 am to 10:00 am.
There is an indoor and an outdoor area in the adjacent stall.
You can reserve the in-room breakfast service with an additional fee of €50.00.
Is there a parking?
At Hi Hotels Trento, there is a paid parking facility available on two levels, equipped with an elevator and video surveillance system.
Parking: costs
The parking fee is €11 for bookings from OTA and €5 for direct bookings, payable at the reception. It is accessible 24/7 and video-surveilled.
Is there a parking space for bicycles?
Yes, there is a parking lot reserved for bicycles, exclusive for our guests and completely free.
Hi GYM: what is it?
Hi GYM is the gym at the foot of Hi Hotels equipped with Technogym equipment.
Hi GYM: hours?
Hi GYM is open every day from 7.00 to 22.00.
Hi GYM: costs
The access to the gym area is totally free for the guests of Hi Hotels.
HI GYM access for external guests:
€15 per day from Monday to Sunday
Hi SPA: what is it?
Hi SPA is the wellness center signed by Hi Hotels which features: Finnish sauna, biosauna, Turkish bath, chromotherapy showers, relaxation areas, indoor Jacuzzi, indoor swimming pool, solarium and outdoor jacuzzi.
Hi SPA: opening hours
The wellness center is open every day from 9.00 am to 10.00 pm, with the exception of the Finnish sauna which is open from 3.00 pm. The wellness center is accessible from the inside of the building at floor -1.
Hi SPA: costs
Spa access included for Junior Suite, Superior, Studio, and Superior Apartment in the historic center (at Via Suffragio).

Paid access for all other room types.

SPA access for hotel guests:

€20 from Monday to Friday
€25 on Saturdays and Sundays
(SPA kit included)
SPA access for external guests:

€28 from Monday to Friday
€39 on Saturdays and Sundays
(Includes only towel)
Hi SPA: access kit
At the wellness center you can buy bathing suit, bathing caps, slippers and towels.
HI SPA : massages
Servizio su prenotazione, disponibile per ospiti della struttura ed ospiti esterni
Tutti i giorni
H 14/20

Location

We are waiting for you

Via Torre d’Augusto 25
Trento - 38122 (TN)- Italy

Reception hours
Mon - Sun 7.00 - 22.00

Phone: +39 046 1526489
Email: info@hihotels.it

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